Refund Policy
Short version: Digital licence tokens and active subscriptions are non-refundable once issued or redeemed. However, if we fail to deliver your licence token, if a processor error bills you twice, or if our core authentication infrastructure is offline for more than 72 consecutive hours, you get a full refund.
1. Immediate Digital Supply & Statutory 14-Day Cooling-Off Waiver
Anti-Winver supplies digital licence keys and pre-boot/client software access for immediate use. At checkout, you expressly consent to immediate digital supply and acknowledge that under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you lose your statutory 14-day right to cancel once the digital licence key is generated and delivered to your Discord account, purchase email, or client portal.
2. Exceptions We DO Refund in Full
We will refund or reverse a payment in full in the following verified cases:
- Non-Delivery of Licence Token: If your licence token is not delivered after payment and our support team fails to issue or re-send your token within three (3) working days of you opening a Support Ticket.
- Duplicate Charge: Our payment processor accidentally bills you twice for the exact same order or billing cycle.
- Unauthorised Payment: A third party made an unauthorised purchase using your payment account, provided you report the transaction ID to us prior to token usage.
- Extended Core Outage: Anti-Winver authentication or cloud sync servers remain completely offline for more than 72 consecutive hours and you raised a ticket during the outage.
3. Cancelling a Recurring Subscription
You may cancel a recurring subscription at any time via your payment portal (PayPal Automatic Payments / Stripe billing portal) or by opening a Support Ticket with your order ID. Cancelling stops all future renewals immediately; it does not refund or pro-rate the current active billing period, and your licence and Discord role remain active until the end of the period already paid for.
4. Chargebacks & Payment Disputes
If you experience any delivery or setup issue, open a Support Ticket on our website or Discord first — most issues are resolved within a few hours. Initiating a bad-faith bank dispute or PayPal chargeback without contacting support first is a breach of our Terms of Service and triggers immediate automatic revocation of your licence token, Discord Customer role, and active pre-boot lease (`antios_smbios.bin`), with our logs of your purchase-time consent submitted as dispute evidence.
Privacy Policy
Protecting your privacy and minimising data collection is a core engineering principle of Anti-Winver. This Privacy Policy explains what limited technical data we collect, why we collect it, our legal bases under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, how long we retain it, and how to exercise your rights.
1. Data Minimisation — What We Never Collect
Unlike intrusive telemetry or forensic scanning tools, Anti-Winver is a privacy and hardware-virtualization utility. We do not require your real name, home address, phone number, or date of birth to use the Services. The Anti-Winver Manager and driver never read, upload, or exfiltrate personal files, documents, photos, passwords, browser history, or chat logs from your computer.
2. Data We Collect & Process
- Licence & Account Binding Data: Your licence token identifier, subscription tier, expiry timestamp, and the Discord username / Discord User ID you link at checkout or via our Discord bot (`/claim` or `/getrole`) to grant your Customer role.
- Single-Machine Hardware Lock (`MoboLockHash` / HWID Digest): To enforce our single-seat licence policy and prevent unauthorized key sharing, the Manager computes a one-way cryptographic hash of your motherboard/disk hardware anchor and stores this hash against your licence token. Raw serials are never publicly exposed.
- Cloud Seed & Profile State: When you generate a deterministic profile seed in the Manager, the 16-character hexadecimal seed and its virtualized profile strings are stored in our encrypted Cloudflare KV store (`USERS` / `LICENSES`) so your profile persists across reboots.
- Security, Anti-Tamper & Session Heartbeat Logs: When the Manager authenticates or sends a session heartbeat (`/session/ping`), our Cloudflare Worker records the timestamp, client version, masked token hash, IP address / ASN network type, and any active tamper/cracking attempt alerts (such as debugger attachment or binary modification) for up to 90 days to prevent cracking, DDoS abuse, and licence sharing.
- Support Tickets & Diagnostic Logs: When you submit a support ticket on the website or Discord, we process the contact handle, message, and any diagnostic log (`antios_manager.log`) you choose to share to resolve your issue. Pre-boot diagnostic logs (`antios_boot.log`) on your local EFI System Partition are encrypted and automatically wiped from disk and NVRAM upon capture.
- Payment Data: Payments are processed by external payment processors (PayPal, Stripe, or cryptocurrency networks). We never receive or store full credit/debit card numbers.
3. Legal Bases for Processing (UK GDPR)
- Performance of a Contract (Art. 6(1)(b)): To issue your licence token, bind your Discord Customer role, sync your saved Cloud Seed, and provide technical support.
- Legitimate Interests (Art. 6(1)(f)): To enforce single-machine hardware binding, prevent key sharing, detect reverse-engineering or cracking attempts against `SanjiProtector`, and protect our web infrastructure via Cloudflare WAF.
- Legal Obligation (Art. 6(1)(c)): To maintain transaction records required for tax, accounting, and payment dispute resolution.
4. Cookies & Local Storage
Our Website uses zero advertising, analytics, or cross-site tracking cookies. We use only strictly necessary storage:
aw_client_session_v1(Browser LocalStorage): Remembers your signed-in Client Portal token state locally in your browser until you click Sign Out.aw_toast_dismissed_v1(Browser SessionStorage): Remembers if you closed the bottom-left subscriber notification so it does not reappear during your visit.__cf_bm/cf_clearance(Cloudflare Security Cookies): Strictly necessary cookies set by Cloudflare to distinguish legitimate users from automated DDoS/bot traffic.
5. Sub-Processors & Data Retention
- Cloudflare, Inc.: Provides edge hosting, D1 database, KV encrypted state storage, R2 object storage, and DDoS/WAF protection.
- KeyAuth / Licensing Infrastructure & Discord: Used for token validation, hardware-lock verification, and automated Customer role assignment.
- Retention Periods: Active Cloud Seeds and Discord role links are kept while your licence is active. Security, IP, and anti-sharing logs are automatically purged after 90 days. Support tickets are retained only as long as necessary to resolve your inquiry or handle payment disputes.
6. Your Rights Under UK GDPR
You have the right to request access to, correction of, or erasure of the personal data linked to your licence token or Discord ID, as well as the right to request human review of any automated hardware-lock or anti-tamper restriction. To make a request (free of charge, answered within 30 days), open a Support Ticket on this website or in our Discord server from the Discord account linked to your licence.
Terms of Service
These Terms of Service ("Terms") govern your access to and use of the Anti-Winver website, client manager, pre-boot virtualization modules, and related services (the "Services"). By purchasing a licence, downloading, or running the Services, you agree to be bound by these Terms.
1. Eligibility
You must be at least 16 years old to access or use the Services. Users aged 16 or 17 must have parental or legal guardian consent.
2. Licence Grant & Single-Hardware Binding ("One Licence, One PC")
Each Licence is non-exclusive, revocable, and non-transferable, granting one individual (the Account Holder) the right to run the Software on one bound physical computer (motherboard/HWID) for the purchased duration:
- No Account or Key Sharing: You must not share, lend, resell, rent, or pool your licence token, Discord account, or staged EFI files (`antios_loader.efi` / `antios_smbios.bin`) with any other person or machine.
- Hardware & Lease Enforcement: Our pre-boot module (`antios_loader.efi`) cryptographically binds each lease to your motherboard signature (`MoboLockHash`) and hardware RTC clock. Attempting to transplant staged ESP files onto another PC or roll back the BIOS clock automatically invalidates the lease and restores stock Windows boot.
- Expiry & Auto-Revert: When your licence expires or is revoked, the offline single-boot lease automatically restores your original Windows Boot Manager (`bootmgfw.efi`) on the next restart.
3. Prohibited Conduct & Anti-Tamper Enforcement
You strictly agree not to engage in any of the following prohibited activities:
- Reverse Engineering & Cracking: Decompiling, disassembling, unpacking, memory-dumping, patching, hooking, or attempting to bypass `SanjiProtector`, our 4-handler MBA IL Virtual Machine (`_SJV_VM`), our ChaCha20/AES-256-GCM native wrapper, or our Cloudflare Worker authentication blueprint.
- Debugger & Analysis Tools: Attaching kernel or user-mode debuggers (`x64dbg`, `IDA`, `Ghidra`, `dnSpy`, `ScyllaHide`, `HTTP Toolkit`, `Fiddler`) to the protected software or running the UEFI loader inside unauthorized guest hypervisors/emulators (`QEMU`, `VMware`, `VirtualBox`, `KVM`).
- Automated Tamper Telemetry & Termination: The Software contains automated integrity watchdogs. Confirmed tampering, unpacking, or key-sharing attempts result in immediate, permanent revocation of your licence token and hardware ban without refund. You may request human review of an automated ban by opening a Support Ticket on Discord.
4. Proper Use & System Backups
The Services are designed for hardware privacy virtualization, fingerprint research, and authorized system administration on hardware you own or are lawfully authorized to administer. While Anti-Winver performs automated preflight compatibility checks (`SystemCheckRunner`),Measured Boot (`WBCL`/`PCR`) validation, and automatic `bootmgfw_real.efi` backups before staging, low-level firmware and kernel operations carry inherent risk. You are responsible for maintaining backups of important data.
5. Disclaimer of Warranties & Limitation of Liability
To the maximum extent permitted by applicable law, the Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express or implied. Anti-Winver does not warrant that the Services will be uninterrupted, error-free, or compatible with every third-party motherboard firmware or software update.
To the fullest extent permitted by law, Anti-Winver shall not be liable for any indirect, incidental, consequential, or special damages, including loss of third-party game or platform accounts, data loss, or hardware downtime. Our total aggregate liability arising out of or relating to these Terms shall not exceed the total amount paid by you for your current active Licence period (or £30, whichever is greater). Nothing in these Terms excludes liability that cannot lawfully be excluded under UK law.
6. Governing Law & Jurisdiction
These Terms, along with our Privacy Policy and Refund Policy, are governed by and construed in accordance with the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, subject to any mandatory local consumer protection laws.